Our medical negligence experts understand the emotional and physical toll that medical negligence can take. Whether you’ve suffered a misdiagnosis, surgical errors or neglectful treatment, we’re here to help you get the answers, support and compensation you deserve.
The team behind NHS Negligence Claims have been successfully supporting clients through their claim journeys since 2010 – and our dedicated specialists have decades of combined experience guiding those affected by substandard care through the legal process with empathy, clarity and determination.
Medical professionals owe their patients a duty of care. When that duty is breached and causes harm, it can lead to long-term consequences—not just physically, but financially and emotionally too. That’s why our friendly and experienced solicitors are committed to working closely with you to secure the compensation you’re entitled to.
We pride ourselves on delivering clear legal advice in down-to-earth, everyday language you can understand. Throughout each step of your claim, you’ll know exactly where you stand, what your options are and exactly what to expect.
And with our ‘No Win, No Fee’ promise, you are in safe hands.
If you or a loved one has suffered due to substandard medical care in England or Wales, you don’t have to face it alone.
Contact us today for a free, confidential consultation with one of our experienced team members. We’re here to help.
What is a medical negligence claim?
Individuals are entitled to make a medical negligence claim when a healthcare professional or institution fails to meet the required standard of care, resulting in harm or injury to their patient.
This could include anything from surgical mistakes, misdiagnosis and delayed treatment to incorrect medication or inadequate aftercare.
In order for your claim to be successful, we’ll need to prove that the care you received was negligent and a direct cause of your injury or worsened condition.
How to start a claim
Starting a claim begins with a free, no-obligation consultation with our team.
We know every claimant’s story is unique – that’s why our solicitors take a person-centric approach. They’ll carefully assess the details of your case, obtain the necessary medical records and gather evidence to get to the root of the negligent treatment you’ve experienced.
If the evidence indicates your claim is valid, we’ll send a formal Letter of Claim to NHS to begin the claim process.
Most claims are settled out of court – but we’re fully prepared to represent you in court if necessary.
What you’ll need
To start a claim, you’ll need:
- A detailed account of what happened and why you believe negligence occurred
- Medical records and relevant documentation
- Details of any injuries, losses or expenses you’ve incurred as a result
If this sounds daunting, don’t worry: we’ll collect and organise all the documents you need, including expert medical opinions to support your claim.
How much compensation could I get?
Every incident of medical negligence has a different real-life impact on those affected. And for that reason, compensation amounts vary depending on the severity of your injury, the knock-on effects on your quality of life and any financial losses you’ve incurred.
The calculation can include:
- General damages – for pain, suffering and/or loss of amenity
- Special damages – for example, loss of earnings, medical expenses, travel costs and ongoing care needs
Whatever the after-effects you’re dealing with, our team will fight to ensure you receive the full compensation you deserve, tailored to your individual circumstances.
Is there a time limit on my ability to make a claim?
In England and Wales, the current rules state you typically have three years from the date of the incident—or, crucially, from when you first realised the harm might be due to an episode of sub-standard medical care—to start the claim process.
Different rules apply for children, individuals who lack mental capacity or cases involving the death of a patient.
If you believe you’ve been subject to medical negligence, it’s vital you get in touch as early as possible so we can advise you on your eligibility and act in your interest before any deadlines pass.
No Win, No Fee claims: what you need to know
We operate on a No Win, No Fee basis, formally known as a Conditional Fee Agreement (CFA). The terms of the agreement allow you to pursue justice without the financial risk of paying legal costs if your claim is unsuccessful – so you always have peace of mind, while we handle the rest.
How does the process work?
- Free initial assessment
We start by offering a free, confidential consultation to assess whether your case has reasonable prospects of success. If we believe it does – and you agree to proceed – we will sign a Conditional Fee Agreement with you before we start your claim. - No upfront legal costs
Once the CFA is in place, we begin work on your case immediately without charging you any upfront fees. This includes gathering your medical records, consulting independent medical experts and preparing your claim for submission. - After the Event (ATE) Insurance
We’ll usually arrange After the Event (ATE) insurance on your behalf. This specialist policy covers the legal costs and disbursements – including detailed medical reports and court fees – if your claim is not successful. The premium for ATE insurance is only payable if your claim succeeds and it’s typically deducted from your compensation, meaning there’s no upfront cost to worry about. - Our fee
If your claim is successful some of your legal costs can be claimed from the defendant. You will need to pay a success fee and the legal costs that cannot be claimed from the defendant. These are deducted from your damages. We guarantee that the deductions will be no more than 25% of your damages, so you will keep at least 75% of the damages.
We know making a medical negligence claim is a significant decision – that’s why we’ll always be fully transparent about the process and the costs involved.
You’ll never be asked to pay anything out of pocket during the course of your claim. If your case doesn’t succeed then as long as you have complied with the terms of the CFA and the ATE insurance, you won’t owe us anything.
We have helped thousands of people investigate claims. This approach removes the financial barriers many people face when considering legal action and ensures that everyone – regardless of their financial situation – is able to seek justice when harmed by substandard medical care.
Take the first step today – we’re here for you. Call Us Today On: 0333 305 1013
Frequently Asked Medical Negligence Questions
You are entitled to a medical negligence claim if you received substandard care from a medical professional or healthcare provider - and that care directly caused you harm or made your condition worse.
Common examples of negligence that result in a successful claim include misdiagnosis, delayed treatment, surgical mistakes or failure to obtain informed consent.
For your claim to succeed, our solicitors need to prove that the care fell below an acceptable standard and resulted in injury or loss to you.
A free initial consultation with our experts can help determine whether your case meets these criteria.
Compensation varies depending on the severity of your injury, how it affects your daily life and any financial losses that have happened as a result.
While no two cases are the same, our friendly and supportive team will work to ensure you receive the maximum amount you’re legally entitled to, backed up by expert medical and financial assessments.
We handled medical negligence claims on a No Win, No Fee basis, meaning you pay nothing upfront and there’s no cost to you if your case is unsuccessful as long as you have complied with the terms of the CFA and the ATE insurance.
If your claim succeeds, no more than 25% will be deducted from your damages to cover your legal costs so you will keep at least 75% of the damages. Don’t worry, we’ll always explain all potential costs clearly before you proceed, so there’ll never be any surprises later on.